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Tuesday, November 26, 2013


The FieldConnect mobile workforce platform is a whole-business solution that streamlines communication to improve workflow efficiency.   The ability to connect immediately and reliably is key to driving productivity, flexibility, and operational efficiency.

One fundamental aspect of choosing a mobility solution is its ability to integrate with the software you already have.  FieldConnect integrates seamlessly with Microsoft Dynamics (AX, GP, NAV, & SL), Sage Construction and Real Estate or Trade Specialty, and Viewpoint Construction Software’s Viewpoint V6, automating the last mile between field technicians, customers, and the back office, bringing service organizations to a new level of efficiency and profitability.

FieldConnect’s suite of mobility solutions includes:

·         FieldAccess mobile technician software

·         FieldDispatch robust calendaring and scheduling tools

·         FieldDirect customer portals

·         FieldTime electronic timecards

·         FieldQuotes instant and accurate quoting application

·         FieldProject time and expense management

With FieldConnect, field technicians receive real-time dispatch instructions, routing information to their first job of the day, and instantly access repair manuals and service codes from a tablet while sitting at the breakfast table.

Customers request service and view job statuses and before-and-after pictures from their smartphone while waiting in the airport for their connecting flight.

Mobile timecards and electronic work orders travel real-time to your existing accounting software for instant access by billing and payroll administrators in your back office.

Dispatchers view service requests and assign field techs from a laptop while sitting at the corner coffee shop.

A service organization’s customers and employees are its lifeblood.  FieldConnect end-to-end mobile workforce solutions enhance customer loyalty and improve employee satisfaction, contributing to a stronger bottom line.


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