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Wednesday, November 6, 2013


OpenMarket, a subsidiary of Amdocs, powers mobile business. We provide a comprehensive set of mobile solutions for enterprises to engage and transact with their customers via their mobile devices. Clients depend on OpenMarket for our superior domain expertise, global scale, demonstrated performance, and industry leading reliability. OpenMarket’s intelligent, integrated platform provides deep mobile operator connections with global network reach.  For more information, visit

Solution Description:

The OpenMarket™ Mobile Engagement Platform enables enterprises across vertical markets to engage customers, partners, and employees through cross-channel communications – SMS, MMS, push notifications, email, and voice. Whether the goal is to optimize communications, improve customer experiences, mobilize operational processes, drive brand awareness, or generate new revenue, enterprises can use the platform to design and deliver a wide  array of mobile messaging services. The OpenMarket Mobile Engagement Platform is SaaS-based and flexible to meet your evolving business needs. The platform supports both basic and sophisticated interactive mobile messaging flows. You can interface with it in two ways:
  • Non-technical users can create service flows and interactions using a web-based drag-and-drop user interface
  • Developers can interact programmatically via platform APIs

OpenMarket provides a workflow engine that supports automated cross-channel messaging services, as well as, data capture and reporting for better business intelligence. In addition, the platform APIs facilitate integration to preferred business systems so that you can leverage your current infrastructure investments, data, and business logic to reach the largest possible number of customers, partners and employees. The OpenMarket Mobile Engagement Platform is designed to be highly scalable and flexible, connecting you with your target audiences across any network and any device, and creating messaging services that fit your communication and business needs.  

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